Every business can be boiled down to a sequence of small tasks. A group of tasks for a specific purpose is called a process. Tasks and processes truly are your business. Without them, there is no product, no service, and no end result. Nevertheless, businesses often ignore process development. Managers tend to zero in on the tasks with a micro-level approach, while executives focus on outcomes. As a result, processes can be messy, even in top organizations. Process optimization is necessary.
The Many Benefits of Process Optimization Consulting
Faster Operations
The order in which we perform a set of tasks can greatly impact the time it takes for other tasks or processes to be completed. Imagine if a pizzeria threw dough into the oven without any toppings, and then every two minutes, pulled the pizza out, added a topping, and put it back in. Repeat until ready. This approach, while certainly novel, is completely illogical and would add unnecessary time to the process. Your organization is far more complex than a pizza. Yet many of your processes have been born, not out of careful consideration and experimentation, but out of necessity. When businesses are in their infancy, they develop processes organically to address immediate needs. As businesses grow, these processes buckle under the weight of increased demand and complexity. However, everyone is so used to the way you do things that they cannot see a problem. An outsider can.
Adaptability
Another reason to consider having a consultant review your processes is that they can become more flexible with the right adjustments. We strive to inject agility into organizations because an agile approach gives your company the ability to change tactics quickly in the face of new circumstances. As we’ve all seen, life can throw events our way that can dramatically disrupt standard operating procedures. A well-designed process always accounts for the worst and has a plan B ready to go. Fail safes and versatile technology ensure quality without limiting your freedom.
Improved Onboarding
Better processes are easier to understand, and therefore easier to teach. Onboarding is always a challenge, but it can be streamlined considerably when your processes are intuitive and easy to comprehend. This all begins with your process documentation. Do you have a manual that tells employees how to execute their tasks? Have you outlined your processes? When you bring in a consultant, one of the first things they’ll do is review your process documentation. We often find that processes on paper don’t accurately describe what really happens in the workplace. This disconnect needs to be resolved. From there, we can look for ways to better communicate your processes.
Less Workplace Conflict
Squabbles and frustrations build when processes have no clear ownership. When no one is in charge of a specific task, it creates headaches. Smooth processes are those that transition seamlessly from person to person. We can find those processes that cause conflict and iron out the kinks that generate problems for your staff. Every process has room for improvement. Optimize your processes: Contact Project Genetics to set up an appointment.
