Podcast

Corporate CPR Episode 122: How Not Managing Conflict Within Your Organization Might Be Killing Your Company

/ Jana

On today’s episode we are talking about how not managing conflict within your organization might be killing your company.

Carol Bowser, J.D is a workplace conflict expert. After practicing Employment Law for several years, Carol founded Conflict Management Strategies when she realized a lawsuit can’t deliver the level of resolution and satisfaction that is gained when people are actively involved in creating solutions to their workplace conflict.

Carol’s clients come with a wide range of employers because conflict is universal across all industries and types of organizations. Where there are people, there is conflict. The key is to help people recognize and address conflict before it damages working relationships and creates organizational drag. In her over 20 years of experience, she has discovered some universal themes about workplace conflict and loves to share how people at all levels can strengthen their conflict resolution muscles.

Episode Highlights:

  • Nuanced nature of conflict: Conflict within an organization is nuanced, neither inherently good nor bad. Its impact depends on factors such as power dynamics, organizational culture, and individual perspectives.
  • Variety in healthy conflict: Healthy conflict varies among individuals, ranging from calm, data-driven discussions to quicker, more direct approaches. Understanding and respecting these differences in communication styles is essential for fostering productive conflict resolution.
  • Cultivating a culture of healthy conflict: Building a culture where conflict is seen as an opportunity for growth requires continuous effort. This includes role modeling, providing training, and encouraging open communication, while also addressing power imbalances and equipping individuals with skills to prepare for constructive conflict resolution.
  • Effective Communication Techniques: Strategies like mirroring and using “I” messages enhance communication by demonstrating active listening and expressing thoughts without accusation.
  • Managing Conflict Dynamics: Understanding power dynamics is crucial; the dominant communication style often sets the tone. Balancing power involves controlling pace, facilitating equal participation, and encouraging diverse perspectives.
  • Long-Term Relationship Building: Conflict resolution isn’t just about negotiation tactics; it’s about fostering trust and respect for ongoing working relationships. Prioritizing open communication and maintaining respect, even during disagreements, builds positive long-term connections.

Top 3 Takeaways for the Audience:

  1. Just like financial literacy, conflict resolution skills are essential in professional settings. Despite its importance, formal training is often lacking, so investing in personal development and seeking mentorship can be invaluable.
  2. Even top executives grapple with high-stakes decisions and spend considerable time preparing for challenging conversations. Acknowledging discomfort and seeking support or guidance is essential for effective conflict resolution.
  3. Consistency between organizational values and operational practices is key to reducing frustration and preventing burnout. Addressing any disconnects can mitigate conflicts and foster a healthier work environment.

How to Connect with Carol:

LinkedIn: https://www.linkedin.com/in/carol-bowser-2a65691/

Website: www.conflictmanagementstrategies.com

Corporate CPR Episode 121: How To Take Your Performance To Another Level To Avoid Killing Your Company

/ Jana

On today’s episode we are talking about how to take your performance to another level to avoid killing your company.

Evan Marks experience, formerly Senior Consultant at The ReThink Group, brings resilience and strategic insight. With a Bachelor of Arts from the University of Pennsylvania and a Division 1 Lacrosse background, Evan coaches diverse clients, including NASCAR pit crews and executives. He champions the belief that “pressure is a privilege.” As a Senior Performance Coach, Evan utilizes cutting-edge techniques rooted in modern psychoanalysis and neuroscience to guide clients to peak performance. Passionate about empowering clients to unlock their potential, he specializes in coaching for elite performers, extending expertise to leadership development beyond finance.

Episode Highlights:

  • You can pick your actions, even if you can’t always pick your emotions. Being aware of this distinction allows you to navigate situations more effectively.
  • Take control of your behavior by understanding your emotional triggers and consciously choosing how to respond. This empowers you to manage situations rather than being controlled by them.
  • Journaling and self-reflection are powerful tools for identifying and understanding your emotions. By verbalizing and acknowledging your feelings, you can build a deeper understanding of yourself and better navigate your emotional landscape.
  • By slowing down and being intentional about how we respond to situations, we can create a different experience and outcome. Whether it’s managing anger or improving work-life balance, intentionality allows us to navigate life’s challenges more effectively.
  • Journaling and verbalizing our emotions are powerful tools for building self-awareness. By acknowledging and expressing how we feel, we can better understand ourselves and our reactions. This self-awareness lays the foundation for personal growth and development.
  • The mantra “you need to slow down before you speed up” encapsulates the idea that intentional effort and habit formation take time. By investing the effort to build new habits and neural pathways, we can ultimately accelerate our progress and achieve greater success in the long run.

Top 3 Takeaways for the Audience:

  1. Positively impact the lives of those around us, whether it’s our loved ones or colleagues.
  2. Action Behind Kindness and Forgiveness: While kindness and forgiveness are crucial, they require action to be effective. Simply acknowledging them isn’t enough; we must actively demonstrate kindness and forgiveness in our actions towards ourselves and others.
  3. Believe in Growth and Set Boundaries: Our beliefs shape our reality, and setting boundaries and assumptions can unlock our limitless potential. Embracing the idea that growth is constant and non-linear allows us to continuously evolve and expand our capabilities.

How to Connect with Evan:

LinkedIn: https://www.linkedin.com/in/evan-marks-9ab189133/

Website: https://m1performancegroup.com

Corporate CPR Episode 120: How A Lack Of Resilience Might Be Killing Your Company

/ Jana

On today’s episode we are talking about how a lack of resilience might be killing your company.

Russell Harvey, a Resilience Coach, Facilitator, and Public Speaker, is on a mission to positively impact 100,000 lives by 2025, already reaching 44,212 individuals. With over 20 years of experience in Learning, Leadership, and Organizational Development, Russell’s approach is grounded in positive psychology and a Strengths-Based methodology. He balances pragmatism with creativity and playfulness, offering support, challenge, and progress to his clients. Beyond his professional endeavors, Russell serves as Chair of Governors at a local primary school and volunteers with Leeds Young Authors. His extensive qualifications include over 4000 hours of coaching, certification in performance development coaching, and expertise in facilitation.

Episode Highlights:

  • Encourage open discussions about individual strengths and preferences to optimize performance and engagement.
  • Aligning roles with employees’ strengths leads to greater productivity, fulfillment, and organizational success.
  • Address potential challenges upfront to prevent larger issues, ultimately saving time and resources in the long run.
  • Tailoring communication and engagement strategies to individuals’ natural strengths can facilitate easier and more productive conversations.
  • Building a resilient organization involves aligning roles with employees’ strengths, which leads to higher performance, enthusiasm, and engagement.
  • Fostering proactive resilience through self-reflection, role-playing, and leadership development strategies can help scale resilience initiatives across the organization.

Top 3 Takeaways for the Audience:

  1. Spring Forward with Learning: Emphasize the importance of continuous learning and growth, encouraging individuals to embrace new experiences and insights to propel themselves forward.
  2. Strengths-Based Approach: Recognize and leverage individual strengths to drive motivation, engagement, and effectiveness in both personal and professional pursuits.
  3. Delegate Brilliantly to Strengths: As a line manager, prioritize delegating tasks according to employees’ strengths, fostering a culture of empowerment and maximizing team performance.

How to Connect with Russell:

LinkedIn: www.linkedin.com/in/russelltheresiliencecoach/

Website: https://www.theresiliencecoach.co.uk

Corporate CPR Episode 119: How Your Meetings Might Be Killing Your Company

/ Jana

On today’s episode we are talking about how your meetings might be killing your company.

Stefanie Krievins, President of The Change Architects since 2014, thrives on dynamic change. Rejecting stagnant plans, she champions continuous learning and organizational strategies, fostering workplace innovation and joy. Her brainchild, The Change Architecture Framework, guides companies through transformation, emerging stronger. Stefanie, an Indiana University alumna, holds a Master’s and undergrad degree. Certified as a solution-focused coach by Erickson International and a member of the International Coach Federation, she’s renowned for her disruptive approach. A self-proclaimed Pro Troublemaker, Stefanie challenges leaders to embrace discomfort and drive impactful change. As host of the “Hot Mess Hotline” podcast, she offers a platform for ambitious leaders seeking genuine transformation.                

Episode Highlights:

  • Schedule virtual coffee breaks or informal chat sessions for team members to engage in casual conversation and foster rapport.
  • Utilize collaboration tools like Slack or Microsoft Teams to facilitate spontaneous communication and open channels for discussion.
  • Emphasize the need for meetings to deliver substantial value, measured against the collective cost of attendees, and encouraging self-reflection on meeting participation and leadership behaviors.
  • Encourage transparency and knowledge sharing by documenting work and sharing updates regularly using shared documents, wikis, or project management tools.
  • Recognize the importance of physical gatherings for building relationships and facilitating informal learning and idea exchange.
  • Promote cross-team communication by creating opportunities for serendipitous interactions and idea exchange, even in a remote work environment.
  • Start meetings with informal icebreakers or personal check-ins to foster rapport and create a sense of community among team members.

Top 3 Takeaways for the Audience:

  1. Say no to more meetings: Challenge the status quo by being selective about attending or scheduling meetings, prioritizing those where you can contribute value.
  2. Commit to active participation and leadership: Take ownership of meetings by actively engaging, sharing ideas, and fostering an environment of open communication and honesty.
  3. Focus on building trust and psychological safety: Recognize the importance of creating an environment where team members feel comfortable expressing their thoughts and opinions, ultimately contributing to organizational success.

How to Connect with Stefanie & The Change Architects:

Website: http://www.thechangearchitects.com

Corporate CPR Episode 118: How Not Having A Strong Business Continuity Plan Might Be Killing Your Company

/ Jana

On today’s episode we are talking about how not having a strong business continuity plan might be killing your company.

Patrick Hardy helps individuals and organizations prevent disruptions from ever becoming a disaster. Drawing on his world-class expertise in disaster preparedness & response, he distills memorable lessons audiences can use to break the Crisis Creation Chain and transform every disruption into an opportunity for learning.

Episode Highlights:

  1. Importance of Disaster Recovery and Business Continuity: Emphasizes the critical nature of disaster recovery and business continuity planning, highlighting the risk of business closure without a solid plan, as demonstrated by the study following the 1993 World Trade Center bombings.
  1. Employee Empowerment and Communication: Effective disaster recovery plans involve empowering employees and maintaining clear communication channels. Employees need to understand their roles and responsibilities in times of crisis to ensure a smooth recovery process.
  1. Adaptation and Engagement: It’s not just about having a plan on paper; it’s about understanding the needs and dynamics of the people who will execute it, whether they’re oyster fishermen in Alabama or tech workers in Silicon Valley.
  1. Insurance Company Ambiguity: Insurance companies may officially claim to be agnostic regarding whether businesses should resume operations or accept payouts after a disaster. However, there might be internal considerations where companies prefer not to insure certain high-risk areas, especially prone to natural disasters like flooding, hurricanes, or wildfires.
  1. Understanding Insurance Policies: Business owners need to thoroughly understand their insurance policies, including coverage limitations and exceptions. Misunderstandings often arise when policies are not carefully reviewed, leading to denied claims, particularly in cases like pandemics or cyber attacks where specific provisions may be required for coverage.
  1. Empowerment and Decision-Making: In disaster scenarios, clear lines of authority are crucial. Businesses must empower employees at all levels to make informed judgment calls during emergencies, especially when management or key decision-makers are unavailable.

Top 3 Takeaways for the Audience:

  1. Disaster preparedness can be empowering and strengthen you in the long run, rather than just doom and gloom.
  2. When creating a disaster plan, focus on empowering those around you, whether it’s for your family, pets, or business.
  3. Dependency on other institutions can exacerbate disasters. Always have backup plans and diversify your resources to ensure true resilience and emerge stronger after the crisis.

How to Connect with

Website: https://disasterpatrick.com/

LinkedIn: https://www.linkedin.com/in/disasterpatrick/

Corporate CPR Episode 117: How Executive Loneliness Might Be Killing Your Company

/ Jana

On today’s episode we are talking about how executive loneliness might be killing your company.

Nick Jonsson’s remarkable journey embodies resilience, redemption, and holistic well-being. Recognized as a LinkedIn Top Voice and an elite Ironman athlete, Nick’s influence transcends accolades. As co-founder of Executives’ Global Network (EGN) Singapore, Malaysia & Indonesia, he supports over 900 executives, drawing from personal struggles with executive loneliness and mental health challenges. Nick’s seminal book, “Executive Loneliness,” and his podcast, “EGN Leadership Conversations,” reflect his commitment to empowering others. From despair, Nick emerged as a beacon of hope, demonstrating the transformative power of vulnerability and determination. Today, he inspires audiences worldwide with his story of triumph and possibility.

Episode Highlights:

  1. Recognize the importance of safe spaces: Executive loneliness is a significant issue, especially when individuals feel they have no safe spaces to discuss their challenges internally within their company. Finding external safe spaces through coaches, mentors, or peer groups can be crucial.
  2. Proactivity is key: Rather than waiting for internal solutions that may not exist, individuals should take ownership of their situation and actively seek out external support networks. Waiting too long can lead to increased anxiety and even depression.
  3. Embrace vulnerability: Leaders should practice vulnerability and empathy, creating a culture where it’s safe to share challenges. By being open about personal experiences and struggles, leaders can foster stronger connections within their teams and break down barriers that contribute to isolation.
  4. Resilience and perseverance: Building resilience is essential for both individuals and organizations. Leaders should demonstrate resilience through their actions, showing that they can navigate challenges effectively and bounce back from setbacks.
  5. Reflect on purpose and hobbies: Encouraging individuals to reflect on their purpose in life and revisit past hobbies can help them find fulfillment outside of work. Engaging in activities that bring joy and connection can contribute to overall well-being and combat feelings of loneliness.
  6. Seek help when needed: If feelings of hopelessness, burnout, or depression become overwhelming, it’s crucial to seek help and support. There are numerous resources available, including support groups, hotlines, therapy, and counseling, to assist individuals in navigating difficult times and fostering personal growth.

    Top 3 Takeaways for the Audience:

    1. Treat vulnerability like a muscle and actively practice it in your safe spaces. Share your challenges and experiences with trusted individuals to foster connection and growth.
    2. Take the initiative to find both professional and personal safe spaces where you can freely discuss work-related and personal matters with like-minded individuals. This can include peer groups, mentors, coaches, or support networks.
    3. Use journaling as a tool for reflection and problem-solving. Write down your thoughts and feelings, both positive and painful, and take action by reaching out for help or discussing them with someone you trust. Regularly review your journal to address any unresolved issues and ensure peace of mind before bedtime.

    How to Connect with Nick:

    Website: https://www.nickjonsson.com

    LinkedIn: https://www.linkedin.com/in/nick-jonsson

    Corporate CPR Episode 116: How Not Focusing on Teams Might be Killing Your Company

    / Jana

    On today’s episode we are talking about how not focusing on great teams might be killing your company.

    James Scouller, an executive coach, thought leader, and author, has dedicated 45 years to leadership. His four books reflect his profound focus on the psychological challenges confronting leaders and teams. The Three Levels of Leadership, his debut, revolutionized leadership literature with groundbreaking models and tools. Despite minimal promotion, it garnered global acclaim, inspiring countless CEOs. His latest trilogy, How To Build Winning Teams Again And Again, released in January 2024, serves as a companion to his first work. With a rich background in international leadership and coaching, Scouller continues to empower leaders and teams, embodying expertise in psychology and martial arts.

    Episode Highlights:

    • Commitment is Key: Teams need to address the psychological aspect of commitment before diving into trust and psychological safety. Without a shared commitment to the team’s goals, dynamics can quickly unravel.
    • Balanced Team Composition: Building effective teams requires more than just assembling individuals based on job titles or regional expertise. Teams must ensure they have a diverse mix of behavioral roles to cover problem-solving, planning, conflict resolution, and other essential functions.
    • Clarity in Decision-Making: Successful teams establish clear processes for decision-making to avoid ambiguity and ensure alignment. Whether through discussion-based consensus or democratic voting, defining decision-making mechanisms helps teams stay focused and accountable to their goals.
    • Conflict is Necessary for Growth: While conflict within teams is often seen as negative, it’s essential for healthy team dynamics. Task conflict, where ideas are debated constructively, is a sign of a good team. However, many teams struggle with conflict avoidance, which can lead to passive aggression and hinder creativity.
    • Understanding Individual Dynamics: Teams are comprised of individuals with unique motivations, fears, and life experiences. Effective leaders need to understand what makes each team member tick and foster an environment where individuals feel valued and understood. This personal connection is crucial for building strong teams.
    • Seven Action Principles for Team Success: James shared seven action principles for achieving team success. These principles provide a roadmap for addressing key psychological issues within teams and improving overall effectiveness.

    Top 3 Takeaways for the Audience:

    1. Whether you’re struggling with team building or simply want to improve, it’s important to recognize that the art of building and regenerating teams is learnable. With effort and practice, anyone can develop the skills necessary to build effective teams.
    2. While improving team dynamics requires dedication and practice, the effort invested in developing these skills will ultimately pay off. Not only will you enjoy your work more, but your teammates will also benefit, and your company will see better results because of improved team dynamics.
    3. To support your journey in mastering team building, there are resources available, such as books and tools, that can provide guidance and insights. By leveraging these resources, you can gain valuable knowledge and techniques to enhance your team leadership abilities.

    For More Information Related To This Episode:

    https://leadershipmasterysuite.com/cc/

    Corporate CPR Episode 115: How Your Handling of Customer Service Might be Killing Your Company

    / Jana

    On today’s episode we are talking about how your handling of customer service might be killing your company. 

    Ali Cudby, Founder and CEO of Alignmint Growth Strategies, drives business transformation through intentional customer experiences. With over 20 years of expertise, she aligns strategy and implementation for unparalleled growth. As the bestselling author of “Keep Your Customers,” Ali offers insights from real-world stories and CEO-led case studies. Her MINT Method, outlined in the book, fosters transformational customer loyalty. Previously at The New York Times Company, Golf Digest Magazine Group, and Animal Planet TV Network, Ali founded Alignmint in 2014. She also teaches Entrepreneurship at Purdue University and shares her expertise on podcasts, emphasizing the integral role of customer experience in business success.

    Episode Highlights:

    • Customer Strategy Alignment: Aligning customer-facing departments with the customer strategy ensures consistent messaging and a unified approach across the organization.
    • Building a Customer Playbook: Creating a playbook involves identifying key moments in the customer lifecycle and assigning clear roles to each team involved.
    • Diagnosing Breakdowns in Customer Experience: High churn rates often signal breakdowns in the customer experience.
    • Overcoming Sales and Onboarding Challenges: Sales teams overpromising, inadequate onboarding processes, and product challenges can all lead to customer dissatisfaction.
    • Effective Feedback Mechanisms: Prioritizing customer feedback and organizing it meaningfully can help organizations identify areas for improvement and enhance customer satisfaction.
    • Cultivating Customer Loyalty: Understanding different tiers of customer loyalty and tailoring strategies to upgrade customers to more lucrative tiers can drive long-term growth.

    Top 3 Takeaways for the Audience:

    1. Prioritize understanding and meeting customer needs, ensuring they feel seen, heard, and valued to drive growth.
    2. Implement clear and consistent processes within the company to guide customer-facing teams in handling interactions confidently, fostering stronger relationships and sustained growth.
    3. Shift the perspective on customer-facing teams from a cost center to a revenue driver, emphasizing their role in retention, cross-selling, and upselling to fuel long-term revenue growth.

    How to Connect with Ali:

    Website: https://alignmintforgrowth.com

    LinkedIn: https://www.linkedin.com/in/alicudby/

    Corporate CPR Episode 114: Corporate CPR Episode 114: How Imposter Syndrome Can Hurt Teams and Threaten Your Company

    / Jana

    On today’s episode we are talking about how imposter syndrome can hurt teams and threaten your company.

    Tiffany Houser is a passionate advocate for personal transformation and leadership development. With a focus on coaching senior leaders and high-achieving founders, she empowers them to experience profound breakthroughs in their authentic leadership style, vision, and purpose. Drawing from her own journey of growth and success, Tiffany is dedicated to helping individuals align their beliefs and actions to thrive in their new leadership roles. Through her coaching, she helps leaders cultivate self-awareness, emotional intelligence, and a growth mindset, enabling them to define their vision, overcome obstacles, and foster a culture of contribution and resilience. As the founder of EVOLVE, Tiffany and her team provide transformative experiences and coaching services to organizations seeking to embrace change and cultivate self-worth.

    Episode Highlights:

    • Common Imposter Feelings vs. Toxic Imposter Feelings: Imposter syndrome manifests in two main ways. Common imposter feelings involve doubting oneself and feeling inadequate, while toxic imposter feelings involve projecting those feelings onto others, resulting in behaviors like micromanaging or aggression.
    • Impact on Leadership and Teams: Leaders experiencing imposter syndrome, especially when new to an organization, may struggle to enroll their team in new ideas or strategies, leading to resistance to change and breakdowns in communication. Toxic imposter feelings in leaders can lead to negative behaviors that harm team dynamics and creativity.
    • Role of Organizational Culture: Poor internal communication within organizations can exacerbate imposter syndrome by creating uncertainty and mistrust among employees. Leaders need to foster an environment of open communication and transparency to mitigate the negative effects of imposter syndrome on their teams.
    • Identifying the Problem: The key takeaway is the importance of identifying and acknowledging when you’re experiencing challenges or issues, particularly related to insecurity and self-doubt. Many leaders may suppress these feelings, which prevents them from addressing and overcoming them effectively.
    • Impact on Decision-Making: Indecisiveness and a lack of trust in oneself are highlighted as significant consequences of feeling like an imposter. This can manifest in reluctance to make decisions or seek validation from others excessively, ultimately leading to a loss of confidence and effectiveness in leadership roles.
    • Addressing Behavioral Patterns: The conversation emphasizes the need to address unhealthy behavioral patterns, such as perfectionism, overworking, busyness, comparison, and people-pleasing. These patterns can hinder personal growth and contribute to a toxic work environment if left unaddressed. Instead, it’s crucial to foster a culture of communication, curiosity, and understanding to create a supportive and productive work environment.

    Top 3 Takeaways for the Audience:

    1. Understand that feelings of insecurity and impostor syndrome are common and not inherently negative. Recognize and accept these feelings can be the first step towards growth and self-improvement.
    2. Everyone, regardless of their position or status, experiences moments of self-doubt and insecurity. Knowing that even successful individuals face these challenges can provide reassurance and perspective.
    3. Encouraging a mindset of curiosity and openness to possibilities can lead to more effective leadership and problem-solving. Instead of judgment or blame, approaching situations with curiosity allows for exploration and growth.

    How to Connect with Tiffany:

    Website: http://www.loreta.today/

    LinkedIn: https://www.linkedin.com/in/tiffanyhouser

    Corporate CPR Episode 113: How Leaders Who Do Not Craft Their Executive Presence Might Be Killing Your Company.

    / Jana

    On today’s episode we are talking about how leaders who do not craft their executive presence might be killing your company.

    Loreta Tarozaite is an experienced strategist and advocate for brand and executive presence, unlocking visibility, authority, and impact for companies and leaders. With a background spanning broadcast journalism, founding her own company, and collaborating with Fortune 500 corporations, Loreta is a strategic partner in navigating the complex world of authoritative presence. She excels in strategic marketing architecture, elevating presence, on-camera coaching, and embracing tech innovations. Loreta’s unique approach, the Real Relating Lens™, distills complexity, fosters authenticity, and drives transformative change. Thriving in chaos, Loreta sees it as an opportunity for lasting transformation and impact through improved presence.

    Episode Highlights:

    1. Importance of Communication: Executive presence is crucial because leaders are the face of the company and need to communicate clearly and effectively to represent the organization well.
    2. Authenticity Matters: Being authentic and true to oneself is key to building executive presence. Leaders should express their values, motivations, and drive in their communication to connect with others genuinely.
    3. Tailoring Approach to Individual Strengths: Executive presence isn’t one-size-fits-all. It involves identifying each leader’s strengths, whether it’s storytelling, humor, or other communication styles, and leveraging those strengths effectively.
    4. Understanding Perception: Leaders should actively seek feedback to understand how they are perceived by others. This feedback helps identify areas for improvement in communication and leadership style.
    5. Balancing Professionalism and Relatability: While the level of formality in executive presence may vary based on organizational culture and individual preferences, leaders should aim to strike a balance between professionalism and relatability. This includes considerations such as attire, communication style, and demeanor.
    6. Social Media Strategy: Approach social media with caution, understanding the permanence of posts and the importance of authenticity, seeking professional support when necessary, especially during crises.

    Top 3 Takeaways for the Audience:

    1. Start Small, Experiment, and Learn. Begin by taking small steps outside of your comfort zone, such as writing a LinkedIn post, to gain experience and confidence.
    2. Overcome Self-Doubt and Fear of Judgment. Recognize and overcome the fear of judgment or sounding inadequate, understanding that growth requires vulnerability and risk-taking.
    3. Seek Feedback and Continuous Improvement. Embrace feedback and self-awareness, acknowledging flaws and actively seeking opportunities for improvement to enhance leadership presence and authority.

    How to Connect with Loreta:

    Website: https://www.loretatv.com/

    LinkedIn: https://www.linkedin.com/in/loretatarozaite/