How Relationships Change Everything

“People, process, or place?” That was the question I was asked when identifying the root cause for opportunities within my department. Are they people problems, process problems, or location problems? Every time, I boiled it down to people issues. People are the drivers for success, but they are also the drivers for failure. This week, Deanna Landers was on the show, and we talked about how understanding our personalities and how they relate to others’ can make a big difference when trying to improve a department.  Continue reading