Corporate CPR Episode 127: How Perfectionism Might be Killing Your Company

On today’s episode we are talking about how perfectionism might be killing your company.

Jessica Osborn is passionately committed to building and developing global teams that deliver exceptional business outcomes with a human-first, growth mindset. She has successfully coached over 27 team members into leadership and cross-functional roles aligned with their career goals. Recognized for her contributions to company culture leadership, Jessica has received awards for exceeding net and gross retention with multi-million-dollar SaaS account portfolios across various verticals. An expert in improving customer journeys, lifecycle management processes, and product development through customer feedback and data, Jessica is also a thought leader in Customer Success. She has shared her insights at numerous industry events, including Success Fest Austin (2023) and Success Fest Vegas (2022).

Key Discussion Points:

  • Impact of Perfectionist Leadership: A perfectionist leader can set high standards that may lead to an environment of fear and isolation if mistakes are not tolerated. This can result in anxiety and paralysis within the team, hindering productivity and collaboration.
  • Difference Between Quality and Perfectionism: Quality involves setting and communicating clear standards and expectations. In contrast, perfectionism demands flawlessness, often leading to excessive time spent on tasks and potentially never completing them due to fear of imperfection.
  • Encouraging a Healthy Culture: Successful organizations foster an environment where failure is seen as a learning opportunity rather than a catastrophe. This involves clear objectives, open communication, reflection on failures, and flexibility to pivot when necessary, creating a more agile and innovative team dynamic.
  • Embrace Vulnerability: Leaders who admit their mistakes foster trust and learning. For instance, GoCardless CEO Heroki’s openness about his failures garnered a positive response from employees.
  • Promote a Growth Mindset: A growth mindset encourages viewing failures as learning opportunities, fostering resilience and creativity. In contrast, a fixed mindset leads to blame and stagnation.
  • Balance Ambition with Empathy: Drive teams towards goals while understanding their challenges. Supportive environments prevent burnout and maintain morale through team-building and celebrating both wins and learning moments.

Top Takeaways for the Audience:

  1. Evaluate whether you and your team have a growth or fixed mindset. Identify one action to foster a growth mindset.
  2. Set a tone where it’s okay to fail. Introduce a “wins and oops” segment in meetings to normalize and learn from mistakes.
  3. Share something personal with your team to build trust. Challenge yourself to be open and honest about your own experiences.

How to Connect with Jessica:

LinkedIn: https://www.linkedin.com/in/jessicareserosborn/

Corporate CPR Episode 122: How Not Managing Conflict Within Your Organization Might Be Killing Your Company

On today’s episode we are talking about how not managing conflict within your organization might be killing your company.

Carol Bowser, J.D is a workplace conflict expert. After practicing Employment Law for several years, Carol founded Conflict Management Strategies when she realized a lawsuit can’t deliver the level of resolution and satisfaction that is gained when people are actively involved in creating solutions to their workplace conflict.

Carol’s clients come with a wide range of employers because conflict is universal across all industries and types of organizations. Where there are people, there is conflict. The key is to help people recognize and address conflict before it damages working relationships and creates organizational drag. In her over 20 years of experience, she has discovered some universal themes about workplace conflict and loves to share how people at all levels can strengthen their conflict resolution muscles.

Episode Highlights:

  • Nuanced nature of conflict: Conflict within an organization is nuanced, neither inherently good nor bad. Its impact depends on factors such as power dynamics, organizational culture, and individual perspectives.
  • Variety in healthy conflict: Healthy conflict varies among individuals, ranging from calm, data-driven discussions to quicker, more direct approaches. Understanding and respecting these differences in communication styles is essential for fostering productive conflict resolution.
  • Cultivating a culture of healthy conflict: Building a culture where conflict is seen as an opportunity for growth requires continuous effort. This includes role modeling, providing training, and encouraging open communication, while also addressing power imbalances and equipping individuals with skills to prepare for constructive conflict resolution.
  • Effective Communication Techniques: Strategies like mirroring and using “I” messages enhance communication by demonstrating active listening and expressing thoughts without accusation.
  • Managing Conflict Dynamics: Understanding power dynamics is crucial; the dominant communication style often sets the tone. Balancing power involves controlling pace, facilitating equal participation, and encouraging diverse perspectives.
  • Long-Term Relationship Building: Conflict resolution isn’t just about negotiation tactics; it’s about fostering trust and respect for ongoing working relationships. Prioritizing open communication and maintaining respect, even during disagreements, builds positive long-term connections.

Top 3 Takeaways for the Audience:

  1. Just like financial literacy, conflict resolution skills are essential in professional settings. Despite its importance, formal training is often lacking, so investing in personal development and seeking mentorship can be invaluable.
  2. Even top executives grapple with high-stakes decisions and spend considerable time preparing for challenging conversations. Acknowledging discomfort and seeking support or guidance is essential for effective conflict resolution.
  3. Consistency between organizational values and operational practices is key to reducing frustration and preventing burnout. Addressing any disconnects can mitigate conflicts and foster a healthier work environment.

How to Connect with Carol:

LinkedIn: https://www.linkedin.com/in/carol-bowser-2a65691/

Website: www.conflictmanagementstrategies.com

Corporate CPR Episode 120: How A Lack Of Resilience Might Be Killing Your Company

On today’s episode we are talking about how a lack of resilience might be killing your company.

Russell Harvey, a Resilience Coach, Facilitator, and Public Speaker, is on a mission to positively impact 100,000 lives by 2025, already reaching 44,212 individuals. With over 20 years of experience in Learning, Leadership, and Organizational Development, Russell’s approach is grounded in positive psychology and a Strengths-Based methodology. He balances pragmatism with creativity and playfulness, offering support, challenge, and progress to his clients. Beyond his professional endeavors, Russell serves as Chair of Governors at a local primary school and volunteers with Leeds Young Authors. His extensive qualifications include over 4000 hours of coaching, certification in performance development coaching, and expertise in facilitation.

Episode Highlights:

  • Encourage open discussions about individual strengths and preferences to optimize performance and engagement.
  • Aligning roles with employees’ strengths leads to greater productivity, fulfillment, and organizational success.
  • Address potential challenges upfront to prevent larger issues, ultimately saving time and resources in the long run.
  • Tailoring communication and engagement strategies to individuals’ natural strengths can facilitate easier and more productive conversations.
  • Building a resilient organization involves aligning roles with employees’ strengths, which leads to higher performance, enthusiasm, and engagement.
  • Fostering proactive resilience through self-reflection, role-playing, and leadership development strategies can help scale resilience initiatives across the organization.

Top 3 Takeaways for the Audience:

  1. Spring Forward with Learning: Emphasize the importance of continuous learning and growth, encouraging individuals to embrace new experiences and insights to propel themselves forward.
  2. Strengths-Based Approach: Recognize and leverage individual strengths to drive motivation, engagement, and effectiveness in both personal and professional pursuits.
  3. Delegate Brilliantly to Strengths: As a line manager, prioritize delegating tasks according to employees’ strengths, fostering a culture of empowerment and maximizing team performance.

How to Connect with Russell:

LinkedIn: www.linkedin.com/in/russelltheresiliencecoach/

Website: https://www.theresiliencecoach.co.uk

Corporate CPR Episode 119: How Your Meetings Might Be Killing Your Company

On today’s episode we are talking about how your meetings might be killing your company.

Stefanie Krievins, President of The Change Architects since 2014, thrives on dynamic change. Rejecting stagnant plans, she champions continuous learning and organizational strategies, fostering workplace innovation and joy. Her brainchild, The Change Architecture Framework, guides companies through transformation, emerging stronger. Stefanie, an Indiana University alumna, holds a Master’s and undergrad degree. Certified as a solution-focused coach by Erickson International and a member of the International Coach Federation, she’s renowned for her disruptive approach. A self-proclaimed Pro Troublemaker, Stefanie challenges leaders to embrace discomfort and drive impactful change. As host of the “Hot Mess Hotline” podcast, she offers a platform for ambitious leaders seeking genuine transformation.                

Episode Highlights:

  • Schedule virtual coffee breaks or informal chat sessions for team members to engage in casual conversation and foster rapport.
  • Utilize collaboration tools like Slack or Microsoft Teams to facilitate spontaneous communication and open channels for discussion.
  • Emphasize the need for meetings to deliver substantial value, measured against the collective cost of attendees, and encouraging self-reflection on meeting participation and leadership behaviors.
  • Encourage transparency and knowledge sharing by documenting work and sharing updates regularly using shared documents, wikis, or project management tools.
  • Recognize the importance of physical gatherings for building relationships and facilitating informal learning and idea exchange.
  • Promote cross-team communication by creating opportunities for serendipitous interactions and idea exchange, even in a remote work environment.
  • Start meetings with informal icebreakers or personal check-ins to foster rapport and create a sense of community among team members.

Top 3 Takeaways for the Audience:

  1. Say no to more meetings: Challenge the status quo by being selective about attending or scheduling meetings, prioritizing those where you can contribute value.
  2. Commit to active participation and leadership: Take ownership of meetings by actively engaging, sharing ideas, and fostering an environment of open communication and honesty.
  3. Focus on building trust and psychological safety: Recognize the importance of creating an environment where team members feel comfortable expressing their thoughts and opinions, ultimately contributing to organizational success.

How to Connect with Stefanie & The Change Architects:

Website: http://www.thechangearchitects.com

Corporate CPR Episode 118: How Not Having A Strong Business Continuity Plan Might Be Killing Your Company

On today’s episode we are talking about how not having a strong business continuity plan might be killing your company.

Patrick Hardy helps individuals and organizations prevent disruptions from ever becoming a disaster. Drawing on his world-class expertise in disaster preparedness & response, he distills memorable lessons audiences can use to break the Crisis Creation Chain and transform every disruption into an opportunity for learning.

Episode Highlights:

  1. Importance of Disaster Recovery and Business Continuity: Emphasizes the critical nature of disaster recovery and business continuity planning, highlighting the risk of business closure without a solid plan, as demonstrated by the study following the 1993 World Trade Center bombings.
  1. Employee Empowerment and Communication: Effective disaster recovery plans involve empowering employees and maintaining clear communication channels. Employees need to understand their roles and responsibilities in times of crisis to ensure a smooth recovery process.
  1. Adaptation and Engagement: It’s not just about having a plan on paper; it’s about understanding the needs and dynamics of the people who will execute it, whether they’re oyster fishermen in Alabama or tech workers in Silicon Valley.
  1. Insurance Company Ambiguity: Insurance companies may officially claim to be agnostic regarding whether businesses should resume operations or accept payouts after a disaster. However, there might be internal considerations where companies prefer not to insure certain high-risk areas, especially prone to natural disasters like flooding, hurricanes, or wildfires.
  1. Understanding Insurance Policies: Business owners need to thoroughly understand their insurance policies, including coverage limitations and exceptions. Misunderstandings often arise when policies are not carefully reviewed, leading to denied claims, particularly in cases like pandemics or cyber attacks where specific provisions may be required for coverage.
  1. Empowerment and Decision-Making: In disaster scenarios, clear lines of authority are crucial. Businesses must empower employees at all levels to make informed judgment calls during emergencies, especially when management or key decision-makers are unavailable.

Top 3 Takeaways for the Audience:

  1. Disaster preparedness can be empowering and strengthen you in the long run, rather than just doom and gloom.
  2. When creating a disaster plan, focus on empowering those around you, whether it’s for your family, pets, or business.
  3. Dependency on other institutions can exacerbate disasters. Always have backup plans and diversify your resources to ensure true resilience and emerge stronger after the crisis.

How to Connect with

Website: https://disasterpatrick.com/

LinkedIn: https://www.linkedin.com/in/disasterpatrick/

Corporate CPR Episode 116: How Not Focusing on Teams Might be Killing Your Company

On today’s episode we are talking about how not focusing on great teams might be killing your company.

James Scouller, an executive coach, thought leader, and author, has dedicated 45 years to leadership. His four books reflect his profound focus on the psychological challenges confronting leaders and teams. The Three Levels of Leadership, his debut, revolutionized leadership literature with groundbreaking models and tools. Despite minimal promotion, it garnered global acclaim, inspiring countless CEOs. His latest trilogy, How To Build Winning Teams Again And Again, released in January 2024, serves as a companion to his first work. With a rich background in international leadership and coaching, Scouller continues to empower leaders and teams, embodying expertise in psychology and martial arts.

Episode Highlights:

  • Commitment is Key: Teams need to address the psychological aspect of commitment before diving into trust and psychological safety. Without a shared commitment to the team’s goals, dynamics can quickly unravel.
  • Balanced Team Composition: Building effective teams requires more than just assembling individuals based on job titles or regional expertise. Teams must ensure they have a diverse mix of behavioral roles to cover problem-solving, planning, conflict resolution, and other essential functions.
  • Clarity in Decision-Making: Successful teams establish clear processes for decision-making to avoid ambiguity and ensure alignment. Whether through discussion-based consensus or democratic voting, defining decision-making mechanisms helps teams stay focused and accountable to their goals.
  • Conflict is Necessary for Growth: While conflict within teams is often seen as negative, it’s essential for healthy team dynamics. Task conflict, where ideas are debated constructively, is a sign of a good team. However, many teams struggle with conflict avoidance, which can lead to passive aggression and hinder creativity.
  • Understanding Individual Dynamics: Teams are comprised of individuals with unique motivations, fears, and life experiences. Effective leaders need to understand what makes each team member tick and foster an environment where individuals feel valued and understood. This personal connection is crucial for building strong teams.
  • Seven Action Principles for Team Success: James shared seven action principles for achieving team success. These principles provide a roadmap for addressing key psychological issues within teams and improving overall effectiveness.

Top 3 Takeaways for the Audience:

  1. Whether you’re struggling with team building or simply want to improve, it’s important to recognize that the art of building and regenerating teams is learnable. With effort and practice, anyone can develop the skills necessary to build effective teams.
  2. While improving team dynamics requires dedication and practice, the effort invested in developing these skills will ultimately pay off. Not only will you enjoy your work more, but your teammates will also benefit, and your company will see better results because of improved team dynamics.
  3. To support your journey in mastering team building, there are resources available, such as books and tools, that can provide guidance and insights. By leveraging these resources, you can gain valuable knowledge and techniques to enhance your team leadership abilities.

For More Information Related To This Episode:

https://leadershipmasterysuite.com/cc/

Corporate CPR Episode 115: How Your Handling of Customer Service Might be Killing Your Company

On today’s episode we are talking about how your handling of customer service might be killing your company. 

Ali Cudby, Founder and CEO of Alignmint Growth Strategies, drives business transformation through intentional customer experiences. With over 20 years of expertise, she aligns strategy and implementation for unparalleled growth. As the bestselling author of “Keep Your Customers,” Ali offers insights from real-world stories and CEO-led case studies. Her MINT Method, outlined in the book, fosters transformational customer loyalty. Previously at The New York Times Company, Golf Digest Magazine Group, and Animal Planet TV Network, Ali founded Alignmint in 2014. She also teaches Entrepreneurship at Purdue University and shares her expertise on podcasts, emphasizing the integral role of customer experience in business success.

Episode Highlights:

  • Customer Strategy Alignment: Aligning customer-facing departments with the customer strategy ensures consistent messaging and a unified approach across the organization.
  • Building a Customer Playbook: Creating a playbook involves identifying key moments in the customer lifecycle and assigning clear roles to each team involved.
  • Diagnosing Breakdowns in Customer Experience: High churn rates often signal breakdowns in the customer experience.
  • Overcoming Sales and Onboarding Challenges: Sales teams overpromising, inadequate onboarding processes, and product challenges can all lead to customer dissatisfaction.
  • Effective Feedback Mechanisms: Prioritizing customer feedback and organizing it meaningfully can help organizations identify areas for improvement and enhance customer satisfaction.
  • Cultivating Customer Loyalty: Understanding different tiers of customer loyalty and tailoring strategies to upgrade customers to more lucrative tiers can drive long-term growth.

Top 3 Takeaways for the Audience:

  1. Prioritize understanding and meeting customer needs, ensuring they feel seen, heard, and valued to drive growth.
  2. Implement clear and consistent processes within the company to guide customer-facing teams in handling interactions confidently, fostering stronger relationships and sustained growth.
  3. Shift the perspective on customer-facing teams from a cost center to a revenue driver, emphasizing their role in retention, cross-selling, and upselling to fuel long-term revenue growth.

How to Connect with Ali:

Website: https://alignmintforgrowth.com

LinkedIn: https://www.linkedin.com/in/alicudby/

Corporate CPR Episode 114: Corporate CPR Episode 114: How Imposter Syndrome Can Hurt Teams and Threaten Your Company

On today’s episode we are talking about how imposter syndrome can hurt teams and threaten your company.

Tiffany Houser is a passionate advocate for personal transformation and leadership development. With a focus on coaching senior leaders and high-achieving founders, she empowers them to experience profound breakthroughs in their authentic leadership style, vision, and purpose. Drawing from her own journey of growth and success, Tiffany is dedicated to helping individuals align their beliefs and actions to thrive in their new leadership roles. Through her coaching, she helps leaders cultivate self-awareness, emotional intelligence, and a growth mindset, enabling them to define their vision, overcome obstacles, and foster a culture of contribution and resilience. As the founder of EVOLVE, Tiffany and her team provide transformative experiences and coaching services to organizations seeking to embrace change and cultivate self-worth.

Episode Highlights:

  • Common Imposter Feelings vs. Toxic Imposter Feelings: Imposter syndrome manifests in two main ways. Common imposter feelings involve doubting oneself and feeling inadequate, while toxic imposter feelings involve projecting those feelings onto others, resulting in behaviors like micromanaging or aggression.
  • Impact on Leadership and Teams: Leaders experiencing imposter syndrome, especially when new to an organization, may struggle to enroll their team in new ideas or strategies, leading to resistance to change and breakdowns in communication. Toxic imposter feelings in leaders can lead to negative behaviors that harm team dynamics and creativity.
  • Role of Organizational Culture: Poor internal communication within organizations can exacerbate imposter syndrome by creating uncertainty and mistrust among employees. Leaders need to foster an environment of open communication and transparency to mitigate the negative effects of imposter syndrome on their teams.
  • Identifying the Problem: The key takeaway is the importance of identifying and acknowledging when you’re experiencing challenges or issues, particularly related to insecurity and self-doubt. Many leaders may suppress these feelings, which prevents them from addressing and overcoming them effectively.
  • Impact on Decision-Making: Indecisiveness and a lack of trust in oneself are highlighted as significant consequences of feeling like an imposter. This can manifest in reluctance to make decisions or seek validation from others excessively, ultimately leading to a loss of confidence and effectiveness in leadership roles.
  • Addressing Behavioral Patterns: The conversation emphasizes the need to address unhealthy behavioral patterns, such as perfectionism, overworking, busyness, comparison, and people-pleasing. These patterns can hinder personal growth and contribute to a toxic work environment if left unaddressed. Instead, it’s crucial to foster a culture of communication, curiosity, and understanding to create a supportive and productive work environment.

Top 3 Takeaways for the Audience:

  1. Understand that feelings of insecurity and impostor syndrome are common and not inherently negative. Recognize and accept these feelings can be the first step towards growth and self-improvement.
  2. Everyone, regardless of their position or status, experiences moments of self-doubt and insecurity. Knowing that even successful individuals face these challenges can provide reassurance and perspective.
  3. Encouraging a mindset of curiosity and openness to possibilities can lead to more effective leadership and problem-solving. Instead of judgment or blame, approaching situations with curiosity allows for exploration and growth.

How to Connect with Tiffany:

Website: http://www.loreta.today/

LinkedIn: https://www.linkedin.com/in/tiffanyhouser

The Indispensable Role of Social Media in B2B Business Growth

In the evolving landscape of digital marketing, social media has emerged as a cornerstone for building relationships, enhancing brand visibility, and driving business growth, especially in the B2B sector. Unlike B2C companies, where direct customer engagement is frequent and straightforward, B2B businesses often face the challenge of connecting with other companies in a meaningful way. This is where social media steps in, offering a platform not just for promotion, but for building long-lasting business relationships.

  1. Building Brand Awareness and Authority
    • Social media platforms are powerful tools for B2B companies to establish and enhance their brand presence. By sharing insightful content, industry news, and thought leadership articles, businesses can position themselves as authoritative voices in their field. LinkedIn, with its professional network, stands out as a prime channel for B2B marketers to reach their target audience, build credibility, and showcase their expertise.
  2. Enhancing Customer Engagement and Feedback
    • Engagement on social media goes beyond likes and shares; it’s about fostering genuine interactions. For B2B companies, this means engaging in meaningful conversations with potential clients, industry peers, and thought leaders. Social media provides a unique opportunity to gather feedback, understand customer needs, and tailor services or products accordingly. This two-way communication enhances customer satisfaction and loyalty, strengthening brand reputation.
  3. Leveraging Targeted Advertising
    • Social media platforms offer advanced targeting options, allowing B2B marketers to reach specific industries, job titles, and even individual companies with their advertising. This precision ensures that marketing efforts are focused on the most relevant audience, increasing the likelihood of generating high-quality leads. Platforms like LinkedIn allow for the creation of highly targeted campaigns, making it easier for B2B businesses to connect with decision-makers and influencers within their target market.
  4. Networking and Partnership Opportunities
    • Social media facilitates networking on a global scale, enabling B2B companies to connect with partners, collaborators, and industry influencers. These connections can lead to strategic partnerships, joint ventures, and collaborative projects, opening new avenues for business growth. By actively participating in industry-specific groups and forums, businesses can expand their network, share knowledge, and tap into new opportunities.
  5. Thought Leadership and Content Distribution
    • Content is king in the digital world, and social media serves as the perfect platform for distributing this content to a wider audience. By sharing valuable insights, industry trends, and innovative solutions, B2B companies can establish themselves as thought leaders. This not only attracts potential clients but also encourages shares and discussions, further amplifying their reach and influence.

The importance of social media for B2B businesses cannot be overstated. It’s a dynamic platform that offers numerous opportunities for brand building, lead generation, and customer engagement. By leveraging the power of social media, B2B companies can enhance their visibility, establish meaningful connections, and drive sustainable business growth. As digital landscapes continue to evolve, the role of social media in B2B marketing strategies will undoubtedly become more crucial. Embracing these platforms and utilizing them effectively is no longer an option but a necessity for businesses looking to thrive in today’s competitive market.

Corporate CPR Episode 105: How Success Might Be Killing Your Company

On today’s episode we are talking about how success might be killing your company. 

Alex Atwood, a purpose-driven entrepreneur, has built a career marked by success in founding and leading four impactful companies. Over two decades, Alex has served over 8,000 satisfied customers in staffing, hospitality, and facilities management. Beyond entrepreneurship, Alex is an angel investor supporting ventures for a better world and a philanthropist, particularly dedicated to family businesses. Engaging in personal growth, Alex participates in Landmark Worldwide coaching and adheres to Nonviolent Communication principles. A diverse range of interests includes meditation, self-exploration modalities, drumming, and a newfound passion for skateboarding. Amid the COVID-19 pandemic, Alex’s latest venture focuses on providing non-toxic disinfection services, promoting regulatory compliance, and reemploying displaced hospitality workers in the D.C. and Baltimore metro area.

Episode Highlights:

• Warning Against Complacency: The danger of complacency, especially after achieving success, is highlighted. Complacency can lead to stagnation and negatively impact both individual and organizational progress.

• Impact of Complacency on Industries: The concept extends to how complacency can cause a “mortality event” for companies and even entire industries. Examples, such as the transformation of the taxi industry with the rise of ride-sharing, emphasize the need for continuous adaptation.

• Transformational Mindset: A transformative mindset is described as being continuously curious about possibilities and embracing evolution. The importance of thinking outside the current framework, fostering creativity, and maintaining an open thought process is emphasized.

• Empowering Culture: Transformative leadership involves empowering employees by creating a culture where curiosity, creativity, and diverse ideas are encouraged. The role of leadership in establishing an authentic, empowering culture within an organization is underscored.

• Strategic Innovation and Continuous Transformation: Companies need to prioritize strategic innovation and continuously transform, not just in products or services but also in the way they manage their organizations. The key lies in staying ahead of the curve, being receptive to change, and having a genuine commitment to transformation.

• Psychedelic Therapeutics and Business Transformation: Business leaders increasingly turn to psychedelic experiences, such as ayahuasca retreats, to break through self-limiting behaviors and enhance their effectiveness, reflecting a broader trend of exploring unconventional practices for personal and professional growth.

• Integration of Psychedelic Experiences: The psychedelic journey involves intentional preparation, group interactions, and post-experience discussions, emphasizing the importance of integrating insights gained into daily life for sustained personal growth.

• Transformation in Business Analogous to Personal Growth: Examining companies like McDonald’s underscores the imperative for businesses to continuously transform and adapt in messaging, branding, and offerings to remain relevant in a dynamic and evolving market.

Alex’s Top 3 Takeaways for the Audience:

  1. Be curious in everything you do.
  2. Empower others. 
  3. Have fun. Be more creative and enjoy the work you do because it doesn’t need to be a grind. If you’re not having fun, you’re probably doing it wrong. 

How to Connect with Alex:

Website: https://alexatwood.co/         

LinkedIn: https://www.linkedin.com/in/alexatwood/