The Secret Isn’t in the Sauce

I’m not sure why I got a BS in International Business and an MBA in Finance. Almost all the valuable business skills I learned, I learned at Chick-fil-A. When I began looking for a job at 16, I swore I would not work at fast-food. I was determined to find a job at Mervyn’s or another big department store. A friend was working at Chick-fil-A, so my mom decided to pick me up an application. Reluctantly I filled it out. I began turning in my applications, and when I got to Chick-fil-A, the owner asked to interview me on the spot. That’s lesson number one:  Continue reading

Who Will You Fly?

My trip to St Louis was an adventure to say the least…although there was a lot more waiting involved than I would have expected from an adventure. The trip started out relatively mundanely. I showed up to the airport earlier than anticipated, was thankful to be in Zone-2 boarding versus Zone-3, and had a decent seat. We boarded the plane, and within five minutes we were informed that we had to de-board as there was something wrong with the door. Continue reading

Opportunity in the Turbulence

We tend to like the calm. We like calm skies for our flights, calm waters when on a ship, and calm weather when traveling. The problem with calm is you always know what to expect. And while it makes it easier to fly, sail, or drive, it’s not necessarily the best thing in all areas of our lives.There is opportunity in turbulence. When industries are calm, it’s hard to get a foothold. The customers aren’t looking for someone new to buy from. There are no new differentiators between products. Things are pretty much status quo. If you are trying to get into the market or gain market share, it’s going to be tough. Why choose you over the industry leader? Continue reading