Corporate CPR Episode 36: How to Effectively Make Data-Driven Decisions with Tarush Agarwal

On today’s show, we discuss how to effectively make data-driven decisions.

Tarush Agarwal is one of the leading experts in leveraging data for exponential growth, with over ten years of experience in the field. After graduating with a degree in Computer Engineering from Carnegie Mellon in 2011, he became the first data engineer on the analytics team at Salesforce.com. Data was in its infancy, and the log metric framework which Tarush built was critical in allowing Salesforce to analyse data across customers and provide benchmarks across different industries and verticals

Most recently Tarush led Data for WeWork, one of the fastest growing companies in the world. WeWork leveraged data to be able to grow 10x in 3 years, supporting a footprint of 800+ offices in 120+ cities in 23+ countries with over 12,000 employees. Tarush scaled the data org from 2 to 100+ and their unique approach allowed them to stay lean while supporting every functional area of the business. In 2019 he moved to China to help establish WeWork’s Asia operations and focus on the hyper growing Chinese market.

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Jurassic Park Decisions

A quote from Jurassic Park has stuck with me over the years (we won’t count how many): “[You] were so preoccupied with whether [you] could that [you] didn’t stop to think whether [you] should.” Oftentimes I associate it with potential avenues we could venture down in science, and I realized this can relate to companies as well.

1. Ethics
The story of Mr. Nobel, the newspaperman, is probably a good depiction here. The story goes that Nobel wanted to increase his newspaper profits. He decided that he couldn’t raise the cost of his paper any more than it already was, or it wouldn’t be profitable. How else do you increase profits if you can’t raise price? Decrease cost. He did this by increasing the cost to the newsies (boys who stood on the street and sold the newspapers). I’m sure the scenario went something like this: “Mr. Nobel, sir, if you want to make more money, we could charge the newsies an extra 1/5 a cent per paper.” You could, but that doesn’t mean you should. The result? A non-union strike.

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