3 Tips on Being a Change Agent

“The only constant is change.” We had Richard Batenburg, CEO of CliIntel, on the show talking about the importance of embracing change. Where do you fall on the change continuum? Are you an early adopter or a laggard? Somewhere in between? Well, if you want to affect change in your organization, but you don’t have the authority, here are a few tips to help you influence the culture: Continue reading

Be Bold. Be Successful.

Be bold. I’ve heard that a lot, but it’s always been ambiguous to me. We hear stories of people being bold, but they are so fantastical that they don’t always feel real or like something we can implement. Over the past week I have learned the importance of being bold. Being bold can change your life.

I had the typical hang-ups about putting myself out there. First, I hate rejection. It’s not that I can’t handle someone telling me no; I’m afraid of them taking it further: “How pretentious of you to ask!” “Why would I ever want to work with you?” “You have a funny hairstyle.” Okay, I’m not so worried about what people think of my hair. But I’m afraid that rejection will be personal.  Continue reading

Managing Ambiguity

How are you at dealing with ambiguity? When you see a risk that might impact your project, but it’s tough to predict, how do you handle it? Do you respond well when you know a reorg is planned, but aren’t sure how all the work will still get completed? Ambiguity is a part of everyday life, whether in the workplace, in your personal business, or even your life in general. Things come up, and the picture isn’t clear. We aren’t sure what the impacts will be. Sometimes we aren’t even sure if the “thing” will even happen.  Continue reading

5 Steps When Faced with a Saboteur

Why are we so resentful towards successful people? Residing within our culture is a sense of entitlement. We see successful people and think we deserve the same thing. As you move through life and further up the ladder of success, you will inevitably encounter people who aren’t happy for you. Worse, you may even encounter people who work against your success. What do you do when faced with this type of skullduggery?  Continue reading

3 Reasons to Stop Shooting for the Moon

My philosophy has always been, “Shoot for the moon. Even if you miss, you will land among the stars.” I’m a firm believer in Jim Collins’ BHAGs (Big Hairy Audacious Goals). Dreaming big builds excitement and enthusiasm that propels us into the future. It also allows the creativity to flow and generate new goals and ideas. However, there are times when big goals are simply unrealistic to the point they work against you.

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Who Moved the Bar?

“You’ve inspired me to do more.”

“When you stood up for what you believed, I knew I needed to as well.”

Nice compliments, right? For me, it was eye-opening. As a speaker and writer, I am always hoping someone is inspired by my words, that maybe, I have packaged information in just the right way to really connect with a person’s desire to improve. But these recent incidents had nothing to do with my blog or speaking events. These were people who I touched through mundane day-to-day events.

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Taking the High Road

This topic has been weighing on me lately. It seems many of the sacrifices good parents make could also be said of good leaders. Leaders spend much of their time on stage. I am not sure if many of them realize how much the things they say and do get analyzed by those who work for them. Leaders often become protagonists or antagonists in the hallway stories. Leaders need to realize they set the culture, the morale, and the work ethic within their organizations. While there are many points we could make on this topic, here are a few that stand out to me. Continue reading

Treat Them like a Volunteer

Or at least, a little more like a volunteer. I participate in a couple volunteer organizations, and I’m frequently talking to them about treating their volunteers more like employees. Volunteer organizations sometimes have performance issues because they are afraid to hold people accountable: “How can we expect so much from them? They are just volunteers.” Frequently, you find them settling for whatever they can get.

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Finger-Pointing

Today I sent a project status report. Shortly afterward, I received an e-mail informing me that while I had reported a task as complete, it wasn’t actually complete. The manager wanted to know where I got my information, and I let them know I heard it on the status call. The manager then informed me via an e-mail cc’ing the world (OK not really, but when you are being criticized, it can feel that way) that I should get information from a reliable source, and the manager named a few. It just so happened one of those “reliable sources” was the person who told me the task was complete. Graciously, that person stepped up, responded to the e-mail, and said that she was mistaken and had passed the bad information on to me. The manager then sent me an e-mail berating this “reliable source” for passing on bad information. While the task was not done, it would still be done on time.  Continue reading