Go Ahead, Have the Meeting, If…

“I can’t have you tying my team up in daily meetings.”

“Why do you need that meeting; we already have another meeting with the same people.”

I can’t tell you how frequently I get questioned on the number of meetings I hold. Inevitably, though, at the end of the project phase, most people agree with my meeting strategy. Meetings are a part of life. Get over it. Don’t be a meeting avoider, and even worse, if you are creating an environment where people are afraid to have meetings, have you thought about the unintended consequences?  Continue reading

The E-Mail That Brought down a Company

How much thought do you give to everyday actions? When you write an e-mail, how much consideration do you put into who is in the “To” and “CC” fields? When you include attachments, how often do you double-check the size before sending to ensure it won’t overload a user with a restricted mailbox size? And when you “Reply to all,” how much time do you spend perusing the included recipients before sending? Hopefully, after reading this, you will spend a little more time. Continue reading

Still Pulling All-Nighters?

At some point you just have to let it go. You set the gears in motion and then let the outcome happen. I see a lot of people trying to control the minutia all the way until the end. They are pulling all-nighters right before a deadline, calling everyone in a panic to follow up on tasks. While tying up loose ends and validating the upcoming tasks is a value-added activity, there comes a point where it starts detracting from overall performance. Continue reading

She Said What?

“I got this. I understand it the best.”
“Wow, you look fabulous with your new haircut!”
“With looks like that, who needs a resume?”

I’m sure at least once a week you hear something that raises your eyebrows and makes you wonder what the person really meant by the comment. Cross-gender communication is even more challenging. All the way to the psyche, men and women are different. This week we had Amanda Johns Vaden, gender differences expert, on the show to help us improve our communication in the work place.  Continue reading

I Have to Work for Whom?

I’ve felt fortunate with my past couple of bosses, but I haven’t always been so lucky. In my career I’ve encountered some poor leaders, and I know many people who’ve worked for worse bosses than I have. These could be bosses who always take the credit when things go right and point the finger when it doesn’t. Or how about bosses who decide they just don’t like you on a personal level, so they try to force you out of the company? I’ve encountered passive-aggressive bosses, bosses who demean their employees, and bosses who flat-out lie. At some point in your career you will probably work for a less than ideal boss. What then?  Continue reading

Why Are We Here: The Importance of Communicating Project and Team Purpose

“And we could be fined for over $200 million!” The bigger picture came after the project had been in flight for a year. Setting and clarifying team priorities and the vision should be done up front, not when the project is behind schedule and the team is exhausted and wondering what the point was anymore. Why do we have such a difficulty communicating purpose and vision?

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What I Learned from a Queen

I frequently find myself drawn to the book of Esther in the Bible. Here was an amazing woman. The book intrigues me on so many levels. Did you know Esther is the only book in the Bible that doesn’t mention God by name? But I wanted to focus on Esther’s character. I think there are some communication lessons we can take from her.

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